Privacy Policy

Privacy Policy

Introduction

Welcome to https://louisville-depression-therapy.denvermentalhealthcare.com (hereafter referred to as “Louisville Depression Therapy” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we handle personal data, ensuring compliance with various international privacy laws, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered through these platforms. Please note that this policy does not extend to third-party websites or services linked from our platform. Each of these external entities has its own privacy policies governing user data collection and usage.

Processing Activities

This policy outlines the practices for various user interactions:

  1. Using Our Applications and Services: When you sign up as an authorized user, we collect personal information necessary for providing the service, such as your name, contact details, and payment information.
  2. Visiting Our Websites: Browsing our websites linked to this Privacy Policy may result in data collection through cookies and similar technologies, as detailed below.
  3. Communications: We may reach out to you via email, phone, or SMS for newsletters, promotional offers, or service updates. You can opt-out of these communications at any time.

Personal Data Collection

We gather diverse types of personal information for various purposes:

  • Account Information: This includes user IDs, usernames, and passwords required for account creation and access.
  • Payment Details: We collect payment information to process transactions securely, including cardholder data and billing addresses.
  • Financial Data: Some services may involve financial records, such as bank accounts or investment portfolios, protected by encryption and secure storage methods.
  • Purchase History: Records of your purchases, including products or services availed from our platform.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for personalized services and analytics.
  • Location Data: Information about your geographical location when you interact with our geolocated services.
  • Feedback and Reviews: Personal insights and comments shared by users to improve our services.
  • Social Media Information: Data obtained from social media platforms when users connect their accounts for seamless access.
  • Product Interest: Details about products viewed, purchased, or added to wishlists for personalized recommendations.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: Crucial for website functionality, ensuring secure access, and maintaining session state.
  • Preference Cookies: Customizing your preferences, such as language settings or theme choices, to provide a tailored experience.
  • Analytics Cookies: Tracking aggregate user behavior to understand website performance and user engagement, enabling us to improve our services.

Users can manage non-essential cookies through our built-in Cookie Manager, offering control over tracking preferences.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and the original purpose of collection:

  • Personal data is retained as long as necessary for providing services, fulfilling business obligations, or complying with legal mandates.
  • Once the data is no longer required for these purposes, it is securely deleted or anonymized to protect user privacy.

Security Measures

We prioritize the security of your personal information:

  • Implementing industry-standard encryption protocols to safeguard data during transmission and storage.
  • Engaging secure third-party processors who adhere to strict data protection standards.
  • Regularly reviewing and updating our security measures to address emerging threats.

Children’s Privacy

Louisville Depression Therapy does not intentionally collect or store personal data from children under 18 years of age. Our services are designed for a mature audience, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccuracies in your data corrected or updated.
  • Erasure/Right to be Forgotten: Ask for the deletion of your data where there is no legitimate reason for its retention.
  • Restriction: Limit our processing of your data under certain circumstances, such as challenging the accuracy or lawfulness of the data.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes, including direct marketing.
  • Non-Discrimination: Assert that you will not be subject to automated decision-making or profiling that significantly affects you.

To exercise these rights, please contact our Data Privacy Team via the provided contact details. We aim to respond promptly and efficiently to all requests.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about how we protect their data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please reach out to:

Email: [email protected]
Address: Louisville Depression Therapy, Privacy Team, [Provide Address]